For an existing order
Include your order number and the email address used at checkout. If your question concerns an item or delivery issue, include the relevant details so we can help efficiently.
Luananio help
We’re here to help.
Ask about a product, sizing, delivery or an existing order.
For product or sizing advice
Include the product link, the detail you would like to confirm and—when asking about a bracelet—your measured wrist size and preferred fit. For photos of a product or delivery issue, email us directly. Please do not send payment-card details.
Personal support
Email Luananio
We aim to send our first response within one business day.